"My recent dining experience at this restaurant was absolutely terrible. I ordered a 10-piece wing meal and specifically requested that my food not be fried hard. However, I received hard wings and fries that were inedible. I checked my food before leaving and returned it immediately. The chicken was tough and the fries lacked any actual potatoes. As I watched, they picked out the hard chicken and tossed the rest in the sauce. When I asked for a refund, the manager came out and rudely cursed at me, telling me not to come back and accusing me of playing games. Despite explaining that I had clearly communicated my food preferences to the young lady who took my order, he continued to be unprofessional. The situation escalated to the point where I felt threatened and feared for my safety, until a man in the restaurant intervened. This was by far the most aggressive and unwelcoming dining experience I have ever had."
