"The drive-thru service here is frustratingly slow, even when I was the only one in line and ordering just one item. They still made me pull up and wait for 15 minutes. I could understand if there was a line or if the parking lot had cars in it. The food quality seems to be inconsistent. I did enjoy the ribs, but I think the prices are too high for what you get, especially the tiny Styrofoam cups they use for sides. I couldn't believe the mashed potatoes and beans were only worth two bites each, although they did taste good. The curly fries they served me looked cold and sad, but I didn’t feel it was worth my time to complain. The corn on the cob and mac and cheese I ordered as extras were shockingly bad; I can't believe they even served them to me. I was disappointed because those items are usually hard to mess up, which suggests that the kitchen staff doesn't really care. As for the cod sandwich special offered on Fridays, forget it—McDonald's Filet-O-Fish tastes much better and is less expensive. On a positive note, the buffalo chicken wrap and coleslaw were great. Overall, this place feels like a gamble. I'm willing to give it a few more chances because the ribs were decent, but if I have another negative experience, I’ll say it's just not worth it for me. The Alsip location has the potential to be very popular if they could address these issues. Right now, it feels like I'm being shortchanged when I eat here. The prices could be acceptable if the food and service matched the cost."
