Sandwich And Salad Combo
The Toasted Yolk

The Toasted Yolk

12151 Westheimer Rd Ste K, Houston I-77077-6859, United States

Cafe • Pizza • Lunch • American


"I am rating this particular location solely on its customer service. My boyfriend and I were greeted by a young man at the door whom by the way, had his pants sagging and we could see his underwear. Being both old school, we found his lack of professional business attire offensive. He seated us at one of the table booths with our menus and utensils. While waiting for our waiter/waitress, we reviewed the menu. 15 20 minutes later, we were still not greeted by our waiter/waitress assigned to our table. Three different waitresses/female employees passed our table several times, without asking if we would like a glass of water or something to drink. While there was a party of four young people seated next to us, being served their drinks while they’re still looking at their menus. That party came in the restaurant ten minutes after we arrived and were seated. Other patrons around us were being served and attended to, as well. Except for us. This triggered my boyfriend who experienced being ignored or not being served in restaurants in the past, due to being Black. This doesn’t mean that this was the reason why we were not served, but it triggered his prior negative experiences. So we decided to leave.I requested to speak with the manager running this restaurant. He came outside and I explained what happened. He apologized for the lack of professionalism of his employees and offered us a free meal. We declined his offer and informed him, we would’ve loved to enjoy a meal, but we will not be returning due to their poor customer service and lack of professionalism. It is inexcusable for Management trying to placate unhappy customers by giving a “free meal” for their employees’ lack of professionalism and need to start holding them accountable for their actions and behavior.Customer service is very important in running a business. It’s what helps sustain their patrons and makes the business successful. Management needs to readdress the importance of customer service and being professional.As for the food, I couldn’t rate the food since we didn’t have a waiter/waitress to order anything. We were really looking forward in enjoying a nice breakfast at this restaurant due to its highly positive ratings and left greatly disappointed."

Gyro Kabob Express

Gyro Kabob Express

7130 Airport Hwy, 43528, Holland, United States

Greek • Lebanese • Mediterranean • Middle Eastern


"The special that day was a veggie and rice pilaf served with chicken tawook, along with salad and soup. It turned out to be a generous portion, especially since I had initially planned to just get a sandwich. I had stopped at a liquor store next door to grab a six-pack, and I took a bit longer than the 10 minutes I promised to be back. When I returned for my food, the lady at the counter seemed a little annoyed—though in a charming way—that I was delayed, worrying that my meal might have gone cold. Once again, I appreciated her genuine concern for my food. As for the meal itself, it was fantastic. The chicken pieces were flavorful and juicy. When I order chicken tawook, my main concern is always how juicy the chicken is. I did find one piece that was slightly undercooked, but the rest were cooked perfectly. In my opinion, the veggie rice is what sets this place apart from my regular choices; it had a flavor reminiscent of the Middle Eastern restaurants I frequented back home. The stronger spices and seasonings were to my liking. If nothing else, I’d likely return just to try other proteins so I can enjoy the rice again. The same goes for the soup, which had more robust flavors than many others I’ve had. I really enjoyed it. The salad was also excellent, featuring very fresh veggies and a flavorful dressing. All in all, I thoroughly enjoyed my meal. This was just my first visit, so I’ll likely have more to share about their menu as I try more items. I hope my family will be willing to check out this new spot when they return from their trip."