"DISAPPOINTED! My family have been supporting their business for years. But today I was so upset. I called to order a milk tea and a popcorn chicken for my lunch. I came in to pick up and the lady behind the counter told me there was no such order under my name. Without asking her coworkers, she acted like I was crazy. And I told her I just called. And one of the staff said that he forgot to put the order in! Like really? What’s the point of asking me about toppings, sugar level, spicy level if you’re not gonna put the order in? I just had 30’ for lunch and I had to place a new order and waited for 10-15’. There goes my lunch time. They’re so unprofessional and irresponsible.I’m writing this review hoping the owners would train their staffs better so that they could keep up with other boba places in the area. The teahouse near HEB offers way better services with the same price and quality."
