Pizza • Pasta • Salad • Italian
"11/18/2022 Update: Manager called me within 20mins of us leaving and addressed situation. The problem in the back was found and taken care of. She was very apologetic and encouraged us to come back to either Beaumont location and give them another chanceand they would take care of us. We attempted to eat here. Our mozzarella cheese stick appetizers came out and they were stillfrozen. The waitress was nice and apologized and brought us fresh ones out. Then while my husband was eating his main course,Shrimp Caprice, he chewed on something hard and had to spit it out. It was a metal wire inside his mozzarella cheese in hispasta dish. The waiter again came and apologized. We all instantly stopped eating. The manager never came to the table. I walkedup to the hostess and told her we would be leaving and why. She and the other workers around her just stared at us. She thensaid they think the metal came off a scrub brush in the kitchen. She said they would take his plate off the charge. I told herwe had barely touched our food and at this point did not feel safe eating it and had lost our appetite. I told her we would notbe paying for the food. No manager ever came to address the issue. The waitress though was amazing and very apologetic."
Pasta • Steak • Italian • Chicken
"The restaurant called me and emailed me to confirm my reservation a day before and the day of. Three hours to my reservation time I get a call letting me know their kitchen closes at which was the time I had my reservation for. They apologized saying the new hire didn't know, yet it took them hours before I was to arrive to contact me about it. They moved it up to and when I get there they couldn't find my name. The noise level super high. I would not go here again, parking was also limited. Our waiter was great and the food delicious."
Pizza • Pickup • Mexican • Pizzeria
Italian
