"I would give them 5 stars if their customer service wasn't so bad. Their food and drinks are yummy. Normally the service is average but this evening not one employee said a word to me. Totally ignored. Finally someone came to the pickup window and didn't say anything. So I gave her my order number and name. They placed my drink on the counter without a word. I said thank you as they turned away. Really weird experience. I'll spend my at Share Tea, Peet's, 85°, or the Ding Tea in Torrance where I'm appreciated and at the very least, acknowledged."