"Food was fine, not great. But the experience with our waitress left us with an awful feeling, and we will not be going back again. First, when we sat down she asked if we wanted chips and salsa and guacamole. I assumed the guac cost extra and we did not get it, but her tone and approach to offering it made it sound like it was all the same. I actually wondered if they charged for chips! When we got the menu we noticed the fine print that said first order of chips and salsa are free . Before taking our order she asked if we wanted more chips and salsa without any indication it would cost money . Luckily we had already read the fine print. My daughter ordered the kids taco meal $6.50 . We asked how many tacos that was. Waitress said 1, but you can get more--just tell me how many you 'd like. We said 2 please, assuming there would be some upcharge for an extra taco. I asked if it came with shredded cheese. She said yes, it comes with it. My son ordered a tostada. He asked if there were beans on it. The waitress checked with the kitchen and came back and said no, there are no beans on it. The meal came. They put 2 kids meals in front of my daughter--each a large plate with a taco, side of rice, and side of beans! And there was a separate side bowl of cheese. And my son 's tostada had refried beans in it. We didn 't say anything because he was okay with eating it. She had used a handheld machine to take our order. When it was time to pay, she wasn 't even going to print out the bill. She said. That 'll be $61. I said, isn 't there a bill to look at? Oh... Sure, I can print one out. As you might have predicted, we were charged $13 for that kids meal 2 x $6.50 . AND $1.25 for a side of shredded cheese! I asked to talk to the manager. I felt like the waitress was deceiving us by not telling us what they were charging us for, then trying to not even show me the bill. There was no manager on duty. So I talked with a 2nd waitress. I explained everything. She told me the other waitress was new and basically chuckled and shrugged it off. She even said oh, she should have just charged you for an extra taco for $2.50. So that was an option? I was like, how could a waitress really think that what we wanted was 2 kids meals? And I said what about the $1.25 for cheese?? Our waitress said she made a mistake--it doesn 't come with it. And when I told our waitress, FYI, just so you know the Tostada DOES have beans in it. She said, thanks for letting me know. There was no sorry or apology. The 2nd waitress offered to take $1.25 off our bill for the cheese charge! We did see the 2nd waitress talking to our waitress when we left. But that whole experience left us with a bad taste in our mouth no pun intended! . And I really question whether this experience was because she 's new or if it 's because they trained her to conduct herself this way. When the 2nd waitress shrugged it off, I explained that this should be a learning experience for this waitress. I explained, your restaurant got $4 for charging us for 2 kids meals. But we will probably never return. So did you really win? She was not taking it seriously and I get the feeling that they don 't really care."
