"This restaurant is usually excellent and it's our favorite place to go. However, I can't give them a full 5 stars because they don't always get our orders right. Today, I ordered four sandwiches for pickup: two were supposed to have turkey bacon and two were supposed to have regular bacon, but none of the sandwiches had turkey bacon, so two people couldn't eat. Additionally, two of the sandwiches were meant to be without ketchup, but only one of them came without it. In total, only one out of the four sandwiches was correct. It was a disappointing way to start our day."