"I was disappointed. I was hungry and just wanted a good burger. I order 2 burgers for us. Jalepeno Bacon Queso. I ordered this medium rare and it came well done. It also had bacon on it! I ordered the Big Cheese, Medium, with bacon. No bacon and well done. It is so difficult to choke down a well done burger. I ended up not eating the second half (I cut mine in 2), because it was so over done. On a positive note, we both got tots, and they were crispy! Not sure if we will give them a second chance, but, maybe they just dont have a good grill cook."