"I'm very disappointed! I called two days ahead to order a custom birthday cake, only to receive a phone call an hour and a half before pick-up informing me that they couldn't make the cake because they had run out of frosting. I asked if they didn’t realize this until late yesterday, and the woman replied, "I guess not." She seemed completely indifferent to the situation! I will never order from them again. Perhaps management should consider better training for their staff!"
