"I'm posting this comment in hopes that management sees it and takes action. The food basically is good although I've had items that are sub par. I usually get the lasagna and it is always good. The service, however, is generally poor to terrible. Consistently poor service. Today, I went in and ordered the lunch special. You get an entree, a salad and a drink for $14.99. The price has gone up due to the pandemic, I'm sure. But today they have decided to start charging for a drink. To the tune of $3.50. Fine, tell me in advance and I'll get a water. The bill for the special was $20 in change. As usual nobody bothers to come by to offer to fill your drink cup up. You get down to the end of your meal and you have barely managed to get the food down and have a sip left of your tea.. This goes directly to the horrible service you get in place. Unfortunately, as much as I enjoy the lasagna, I will not be back."