"A group of us went in for Karaoke Sunday night. We walked in, placed an order with the server/bartender for dinner. The Cuban sandwich was good. But he forgot my mayo. So I asked him again for the mayo. He told me if he had 3 arms he would 've brought it out, rude. Then he brought out my friend 's kettle chips with something on the side that she didn 't order. She didn 't think anything of it until my other friend asked him for her order of potatoe salad. He said he brought it out and when he looked, he had put it in front of someone else and says here it is, can 't you see it? No, because he put it with someone else 's order. Then we noticed that the plates were greasy. Well. I asked to speak to the manager. She came over and apologized and said she would make it up to us. Because of the server 's attitude we decided to leave. Upon getting our bill, they have a 3% service charge on top of the amount for the food. We did sing 1 song, the KJ was awesome but we 'll never go back there again. It 's a shame because it could be a really nice place with the proper staff."