Tea • Thai • Asian • Japanese
"My family of five entered the door and no kne greeted us. We stood to the side to wait for instructions on whether to seat ourselves or to be seated. A gentleman from below the bar then said “sit wherever you want”. We immediately sat j a booth that would accommodate all of us and began looking over the menu. We each selected our entrees and waited for a waiter. No one ever came. We didn’t even get the courtesy of a head nod or a quick visit to the table from someone to tell us they would be with us shortly. After a while we got up and left to go to another restaurant. Not one word from staff was even said to us except the initial sit where you want. It is clear that high quality customer service for everyone is not a priority here. Update: my family returned to give the restaurant a second chance. The owner was present and greeted us at the door before knowing that I was the one who previously wrote the critical review. She was extremely welcoming and friendly. She apologized again for our first experience. We were seated and received our free appetizer which was DELICIOUS (samosa’s). The food took a while to come so wait time was a tad long, but all came totally he gave at the same time. Portion sizes were adequate and a good amount for the price. Tofu isn’t Pas Se Ew wasn’t fried crispy and could have used a little more flavor but overall the meal was tasty and we left satisfied. Thank you for a pleasant experience."
