"I am disheartened and disappointed with the lack of professionalism at Coutore Bakery. On December 2nd, I reached out to them via phone and email to request a quote for a custom cake. I was advised to send my design and the date I needed it. I followed their instructions, but after four days without any response, I called again. I spoke to a gentleman who assured me that my design was feasible and promised to call me the next day, but that call never came. I've been trying to reach them for three consecutive days, and no one has answered."
