"BAD FOOD and TERRIBLE CUSTOMER SERVICE! I 've had food from the place over the years, sometimes it was okay never great. yesterday we spent almost $50 in food and everything was awful. the chicken was tough and had been way overcooked. it was all stuck together so much that a fork wouldn 't pull it apart. (one piece breaking off and staying on another) the egg drop soup was no good. i wanted to bring this to the owners attention in a polite way and i did. She was more defensive than anything, i tried being affirmative by saying that it 's okay and that everybody makes mistakes. our conversation didn 't go far because she started screaming and saying that she has never burned food and that there was nothing she could offer me. My feelings are hurt honestly. She used to be nice, if nothing else. Apparently my family is not even worth an apology or any accountability on their end. Hope she uses that $50 for something nice because it 'll be the last $50 they get from our family. West Union is just as close for me as Georgetown and in my opinion they have better Chinese food restaurants and they 've never mistreated me for a human error.... Service: Take out Food: 1 Service: 1 Atmosphere: 1"
