Sweet & Sour Soup
China Inn

China Inn

VA-207-BR,VA 22427, United States, Bowling Green

Soup • Meat • Chinese • Seafood


"The food was awful! We ordered several dinners from China Inn because we were having a large friends family gathering. Unfortunately, every dinner that contained chicken tasted like fish! I gave them the benefit of doubt that maybe they accidentally cooked all the chicken in the same oil as the shrimp/seafood, since I have ordered from them before and had no issues. Therefore, I kindly returned the next day when they opened, with 6 fishy chicken dinners in tow, out of the 10 orders we’d placed. The other dinners were seafood and ok. We weren’t even requesting a refund, I only wanted to give them the opportunity to remake the meals. However, the woman was extremely rude. She wanted to argue that some of the food had been eaten. I explained that we don’t eat from the containers, we scoop some out and put it on our plates. We weren’t going to put the partially eaten food that back into the containers. Each container was still over three quarters full. Finally after conferring with her husband, they agreed to replace the fishy chicken dinners, but with smaller portioned containers instead of the original size that was ordered. I didn’t want to argue with someone that will be making food for us, so I agreed. I informed her that we’d be back later that afternoon to pick up the new order. Once our order was ready, my husband returned to pick it up. When he arrived to China Inn, the wife had the audacity to tell my husband that we shouldn’t place anymore big orders again. What type of food establishment tells a paying customer not to place big orders anymore?! When you have a large group of people who want food, then placing a large order is what you do, duh. And what’s worse than that is, the darn chicken in the dinners STILL tasted like fish! We’ll never patronize China Inn again and neither will all the people that attended our gathering. Nasty food nasty customer service!"