"In there, nobody seems to talk about the art of making pizza with love. Most of the time, the pizza is just okay; they often don’t cook it long enough, and the cheese isn’t browned or even fully melted. There have been times when I've had to place the pizza box in the oven just to keep it warm. Now, they put a hot pizza on a cold metal table, causing it to steam and the box to get wet with condensation. The pizza ends up soggy and difficult to enjoy."