"One of the most aggravating dining experiences of 2023. Shooting for a fair assessment here. Some context; this review is for the bar top area, and NOT the dining room.First off, atmosphere is top notch. Beautiful decor, the artificial tree is unique and tasteful. The lighting and the overall ambiance wonderful.Second, food is excellent. Being a relatively new Omaha chophouse, competing for market share, it has to be. Prime filet was cooked to order and delicious.But what really (underscore REALLY) aggravated me is the garbage can level of service and abject lack of friendliness at the bar. I sit down, on a completely empty Tuesday evening, and it takes 10 minutes to get a glass of water and then an additional 5 for a menu.I would hope someone from restaurant management would reach out to discuss. This dining experience was frustrating and felt very, very odd. Almost like I was inconveniencing the staff by dining at the bar top. Why did my water glass remain empty my entire meal? Why did I have to ask twice for a desert menu? Why did I have to ask twice for a check? Why did every verbal interaction with a staff member feel like we were about to get into a fist fight?Nonetheless, I tipped my customary 30%. I really, really wanted to ask the gal (who I deducted was the bar manager) if she felt like her staff had in fact earned my gratuitous tip. Instead, I took my to go dessert and retreated to my hotel room upstairs."
