"Unfortunately, our order was not prepared correctly; those who asked for no onions received them, among other mistakes. The most significant issue, though, was that everything was overcooked. We ordered our burgers medium rare, but they ended up being between well done and burnt. My wife’s burger was particularly bad—she took only a couple of bites before deciding to throw it away and search the fridge for leftovers.
We’re hoping this was just a one-time mistake, especially since the restaurant didn't seem very busy while we waited. I really hope this isn’t their new standard, as their menu usually offers a refreshing change from typical fast food."
