"I would advise against ordering online in advance. Today marked our sixth attempt to place an order and pick it up. Each time we waited longer between placing the order and arriving, yet not once was our order ready or even being prepared. I suggest you avoid the disappointment and choose a different restaurant. In light of the owner's passive-aggressive response: there were no other customers in the restaurant, and no other orders queued to be made. This is a good opportunity for everyone reading this to see your stance on customer satisfaction. I will definitely share our experience, along with your response, with others."