"I’m truly disappointed to share this review, but my experience reflects how poorly this restaurant treats its guests. We had five unfortunate encounters in just one night.
My friends and I arrived hoping to enjoy a meal together. Here’s what happened:
1. We requested a table for nine at the reception. The staff initially checked and said it was fine, but then he stumbled and started acting strangely after speaking to someone else. His response: He asked for our IDs to confirm our ages. A few of us had them, but we were not planning to drink alcohol anyway. Then, he informed us that without IDs, there was no table available.
2. We asked if we could at least get some water. His response: "Sorry, we cannot serve you anything."
3. We inquired about placing a takeout order. He replied: "I'm sorry, but you can't be in the restaurant without IDs. You’ll need to order from outside, which is all we can do for you."
4. The worst part came when we decided to wait for our cab under their covered outdoor seating area, as it was raining. The staff came outside and told us: "We cannot allow you to be here. You need to move outside."
5. We explained that it was raining and we just needed a bit of cover while we waited. Their response was: "Yes, but you can wait on the curbside."
I have never felt so insulted in my life. It was disheartening to see such disregard for customers from a place like Tavern. I truly hope they reevaluate their approach to hospitality."
