"The calzone crust was burnt and had no flavor in the areas where it wasn 't. The cheese was also bland, and the pepperoni seemed to be in a single layer on the bottom but limited in that I only got pepperoni in about 60% of my bites. The side of marinara sauce was the star of this calzone order. It 's not worth the price for a calzone here in my opinion. I had multiple calzones in this order; all were burnt like this. I understand pizza dough is supposed to be slightly burnt to caramelize the sugars in the dough, but this is burnt beyond that point. Looking at the top of it, half of the calzone is burnt as I 'd expect, but the amount of charred crust from the other half and nearly the entire bottom made it taste burnt as a whole. Edit: Replying to the generic I wish you would have brought this to my attention at the time of service When my review was marked as Takeout . Your employees put this in the box, can they bring it to their attention before placing it in the box? Here was my experience, I purchase three calzones totaling roughly $50, my wife and son drove to pick it up. When they returned home they said, your side of blue cheese is missing. I drove down to pick up my $0.50 side of blue cheese since I didn 't have any at home. I was told I 'm giving you an extra one as if that was compensatory. I only need one, just the one I ordered, to please be in the box. Then when I arrive home I look at my calzone and said, what is this? . And my wife said, they 're all burnt, it smelled burnt in the ride home. So, no, I was not making a third trip down to the restaurant to express my disappointment yet again. Your employees shouldn 't have put these in the box to begin with, IMO. In closing, we (my family) would have welcomed your restaurant catching this at the time of packaging so the issue could be addressed internally before pick-up and arrival home. We ordered three calzones, saw three boxes, didn’t feel the need to check for food quality. Every restaurant I 've worked at has a minimum of two checks to inspect the order, the cook, and the person at the pass who delivers the food to the customer (takeout or dine-in). This, in addition to your failure to admit these pictures don 't represent your restaurants expected quality, leads me to believe that this is normal quality. If this is not the typical quality of food you deliver, I would have welcomed a response to my review asking me to contact you to make it right or at least admitting fault at all. Food is expensive these days and only becoming more so, I feel it 's time for restaurants to take ownership rather than provide these generic, guilt-less responses when the issue is clearly visible. Some mistakes are exactly that, mistakes, and usually are not visible (ingredients missing or added when requested to remove, found a hair, meat not the right temp) but this is clearly visible (in my opinion) so that 's not on me to bring it to your attention or to inspect my food before leaving with my takeout."
