"I spent about $30 on the cake and a total of $62 on five pastries, a sliced loaf of Italian bread (which I should have known would be stale, but I wanted to give them another chance), and the Pizzagaina. When we cut into it, however, it turned out not to be Pizzagaina at all; it was more like a blend of cheesecake and ricotta cake. While it was tasty, it wasn’t what I had paid for. The manager insisted it was indeed Pizzagaina and suggested we might be thinking of Pizza Rustica. Was my grandmother from Italy mislabeling it all these years? I don’t think so. They offered no compensation for the mistake, and while others may have called, it was still our responsibility for not knowing.
Additionally, there are no ingredients listed on the cake, nor is it specified as a sweet cake, which contributes to the confusion, especially since others seem to have had the same impression. It would be helpful to include ingredient information on the cakes! I know they are a successful bakery, but it's disappointing that they don't take this extra step to ensure clarity.
To be fair, their pastries and desserts have always been excellent, and they did a lovely job for my father's funeral dinner. I really hate to write this review. My family has spent a significant amount of money there over the years, and to say we are disappointed is an understatement."