"When I brought my concerns to the staff's attention, they immediately got defensive and rude. They insisted I had to pay for my meal because I had eaten some of it, despite there being a large portion still untouched on the table. I made it clear that I wouldn’t pay for a meal that made me sick and that I didn’t finish.
I don’t care how experienced your chef is or how long you’ve been in business; if the food is off and makes people sick, that’s a serious problem. Instead of getting defensive, perhaps you should check the dates on your sauces and meats, as something seems to be going wrong in the kitchen. Because of how I was treated, I won’t be returning. As a business owner myself, I understand the importance of treating customers well, especially when they provide constructive criticism. You could have avoided this negative review by simply being open and responsive. It’s clear that the restaurant is struggling for a reason, and at this point, it seems like customer health is not a priority.
I typically don’t leave negative reviews; in fact, I’ve written only a few in the past six years, but this restaurant truly earned this one. I advise others to stay away—it has really declined."
