"Four stars because they are nice, clearly try hard, and are just so closebut here’s why they are not “there” Let me start by saying that this review is not about deterring people from going to this restaurant (or hotel) It is more than adequate for a decent meal. Great ambiance, wonderful people. However, as an operations specialist, and culinary enthusiast, these things need to be said in hopes of a remedy for a more successful business. One, it took almost 15 minutes for us to get a menu. That’s not “let me exaggerate for effect”, 15 minutes. I mean 15 minutes. Two, waiters need to be dressed more appropriately than a backwards hat, a flannel shirt, and ripped jeans. This is food service, not the gap. Three, after ordering our meal from a lovely menu selection, and drinking our very tasty coffee, we witnessed the people next to us get a breakfast that was no where on the menu we were handed, nor told to us as a special. As it happens, I would have ordered it had it been communicated. Third. If you are going to serve eggs Benedict, you better know how to make a hollandaise sauce. They either don’t, or cooked the eggs on too high of a heat, and the eggs curdled. It was thick and grainy and not silky and smooth. In Cracker Barrel this is acceptable. Not at a restaurant you want to be proud of. Four, the açaí bowl, while delicious, was littered with frozen chunks. Lastly, and most unfortunately, an elderly gentleman who was having breakfast was noticeably getting impatient waiting for someone to check on him and his guest. He was apparently wanting more coffee and eventually decided to go get it himself. After watching him walk to the kitchen, past our friend in the flannel shirt and backwards hat, he was poured coffee into his cup standing at the kitchen door. He then (this man wasn’t a day under 85) walked across the restaurant, and back outside carrying his coffee. It is my hope that this very nice establishment is able to remedy these unfortunate deficiencies, and bridge the gap from decent to excellent."
