"I haven't been to Subway in several years, even before the pandemic. Decided to stop by for a sandwich, but when I walked in, I found the menu quite confusing. I saw prices ranging from $5.99 to $10.99 and then $14.99, but there was no indication of what sizes corresponded to each price. I asked an older lady about the differences, and she repeatedly mentioned the 6-inch and 12-inch options without addressing the pricing confusion. Eventually, she clarified that the $14.99 was for extra meat, but by then, she had developed quite the attitude.
As she was making my sandwich, I inquired about the cheese options, but there were no signs indicating what was available. Instead of helping me, she started banging on the counter while listing the cheese choices, which left me baffled. I told her that not everyone is familiar with all the options at Subway, especially since I hadn't been in years. I also mentioned that my questions shouldn't irritate her, and if she was unhappy with her job, perhaps it was time for a change. Unfortunately, this experience has made me decide that I'll never return to the 69th Street location again!"
