"If you're looking for a sandwich shop where you'll encounter a dismissive attitude, this is the place for you. I had an unpleasant experience with a Hispanic redhead named Kris, who openly made snarky comments about me to her coworker Leo without any embarrassment. When I requested chipotle mayo, she mistakenly added regular mayo instead. That wasn't a huge deal, but then she scraped the mayonnaise off the sandwich and put it on the paper it was resting on. I thought she would at least put the sandwich on a fresh piece of paper, but instead, she attempted to roll the sandwich up with the old paper. I had to intervene and ask for a new piece. If you're going to take off an ingredient, why roll it up with the same paper? It's really puzzling. After I made my request, she exchanged a smirk with Leo, as if I had asked for something outrageous. To top it off, I overheard her whispering to him in Spanish—surprise, I'm Hispanic too! This place used to be great, but now the service is filled with sighs and attitude from the staff. Making sandwiches shouldn’t be complicated, yet the overall atmosphere is unwelcoming and desperately needs improvement in customer service."
