"I 've given this place a few tries, but the customer service is what really makes me not want to come back. Here 's my critiques broken up into several paragraphs; Employee Behavior: One of the managers (maybe even GM) is a middle aged lady that yells at the teen/young adult working the oven, counter, and drive-thru by himself, the past two times i 've been there the same stocky hair-thinning bearded dude was there and when you walk in he just stares at you with a look almost like you have some nerve coming in here . whenever him or a different employee decides to stop ignoring you at the counter, you have to talk first and they 're almost always short with you (besides the young dude i mentioned). The bearded dude will either ignore you when you say thank you or will just make rude passive aggressive noises like uh-huh and kinda just presents himself as very stand-offish. Cleanliness: Albeit, the store doesn 't always have a lot of people so it 's easy to have a cluttered kitchen area but I 've literally walked in a few months ago to a lady standing right in the middle behind the counter on her phone with a cigarette in her mouth which is just not a good look. there 's also little bugs that 'll fly around, and the oven tenders don 't wear gloves. Plus, the thinning hair dude is not forced to wear a hairnet meanwhile he has locks of hairs exploding out the back of his hat. Food: The only reason I don 't give this place a 1 star review is that the pizza is pretty good. HOWEVER, there has been times like last week where I ordered a pizza at 7:15pm, arrived at like 7:10pm and received a lukewarm pizza so who knows how long it was on the heater. Also, I got food there yesterday and they must of noticed that I had been waiting there longer than I should have (got my food like 6 minutes after the quote) because the kid pulled my pizza out of the oven too early leaving me with a not fully crisp thin crust thus making the sauce and cheese all messy. Overall, if you get delivery you 'll probably have no complaints but if you intend on picking up, you may run into some lackluster business practices."