"I recently broke my ankle, and my husband kindly went to Wetzel Pretzel for me. The nearest location is actually three hours away, but he happened to be in the Denver area, so he offered to pick some up. It was a Saturday afternoon around 1:00 PM, definitely not closing time, so I expected the pretzels would be fresh. There are three different locations in the mall: several small stands and the main store. Unfortunately, he ended up going on a bit of a wild goose chase between the different spots until he finally received the burnt pretzels. He didn’t realize they were burnt because he didn’t check the bag before leaving. We only discovered the issue when he got home. Overall, this visit was a letdown, especially considering the atmosphere – you know how it is in a mall."
