"The food at the restaurant was generally good, but the steamed chicken tamale was a disappointment. It looked like shredded tuna fish and had a fishy smell, which was displeasing. When I asked for a drink instead of a refund, I was denied. Despite there being no signs in Spanish or English stating no refunds or exchanges, my request for a refund was also rejected. The server then called me a name in Spanish, which I understood, so I used Google Translate to inform her that I would keep the food and report the incident to the Better Business Bureau."