"1) We waited about 10 minutes for someone to greet us, and then another 5 minutes for water and bread.
2) The bread was stale, and the staff seemed annoyed when I requested butter.
3) There was a $10 charge for entrées, which felt inappropriate.
4) The restaurant has a no substitutions policy for meals, which gives the impression that they don’t care about their customers' preferences.
5) We were instructed to order both our appetizers and main courses at once, despite asking for more time.
6) The waiter was often absent during our meal.
7) Overall, the staff seemed stressed, disorganized, and unable to manage their tables effectively.
Unfortunately, this experience left much to be desired."
