Phone: +17654632133
Address: 531 Sagamore Pkwy W, 47906, West Lafayette, United States
City: West Lafayette
Menu Dishes: 35
Reviews: 1511
Website: https://locations.arbys.com/us/in/west-lafayette/531-sagamore-pkwy-w.html
"We went to this location and decided to eat inside. We walked in, but there was nobody inside. The place was open, music was playing, lights were on, and food was sitting in the kitchen getting cold. We waited a few minutes and even yelled to see ifanyone was there and got no response. We waited a bit longer and noticed people waiting in the drive-thru began leaving. We gotconcerned that maybe someone in the back had a medical issue or something else so we called the police to see if they could comecheck. About 20 min later (still no sign of anyone inside) the police arrived and they walked through the kitchen and thenopened the back door. That's when an employee walked in and tried to give us some bs explanation of the inside being closed andonly the drive-thru being open, but that was clearly a lie because nobody was being served in the drive-thru. We saw at least 5cars roll through and nobody in the kitchen making food or even taking orders. Meanwhile, all that food that was sitting out wasstone cold by this time and the employee offered to make us food. We declined and left along with the police. We were glad thatthere wasn't a serious issue, but this Arby's location has major management problems. Who knows how long the place was leftcompletely unattended (a half hour at minimum). Avoid! Update: response to owner: I did fill out that form. Never heard backfrom anyone!"
All prices are estimates on menu.