Auntie Anne's - Menu

We just left and I have to say that Chris has to be one of the friendliest people I've met. Thank you for great service and a delicious pretzel!

The girl who calls herself “manager” was extremely rude and frankly treated me as if I were nothing when I asked for a refund on a burned pretzel. Never getting my business again.

I’ve had a frustrating experience with this restaurant. They never answer the phone, and they often seem to run out of food. It feels like there are just a lot of inexperienced young staff members working there. View menu

If I could leave RATE ZERO STARS I WOULD CAUSE EVERYTIME I COME GET PREZEL DOGS DEY DONT HAVE NONE AND WONT MAKE NUN ITS ALWAYS AN EXCUSE ION RECOMMEND NOBODY TO EAT FROM THERE CUSTOMER SERVICE IS HORRIBLE all dey do is roll dey eyes

I was informed that this location doesn't offer the sour cream and onion pretzels, which is disappointing since that's the only flavor my family enjoys. I don't see a reason to return to this particular spot. Hopefully, this isn't the case at all locations.

Vegetarian options: There were no vegetable dishes available. Parking: Since this is a kiosk located in the mall, you'll need to find a parking spot and then walk a bit to reach it. Fortunately, parking is free, and there are plenty of handicapped spaces available, particularly at the front of each store. View menu

They never have what you 're wanting to purchase. When you ask how long it will take, they either gaslight you or say, the dough has to set . I go for a pretzel($4) the other day... tell me why I 'm charged $6.50 and handed a cup of old pretzel bits.... Meanwhile you 're literally getting less of the product when it 's in a cup and not in pretzel form. Problem can 't be resolved because the manager is nowhere to be found.

We have been to the mall 4 times in the last 2 weeks and they never ever have any pretzels available for sale, the people behind the counter just stand around all day, you never see them prepare or bake anything and when you walk up to them they say it will be about 25-30 minutes for a pretzel to be done, I told them what I wanted, came back 30 minutes later and they have not even started on it yet, worse pretzels stand I have ever been to, I want to spend my money there but they wont take it

not the first time they only had pretzel nuggets. when 2 girls were working, there were only pretzel nuggets available. not only this, but they where rock hard, stale, and seemingly +4 hours old. i had a coupon for free pretzel nuggets but still got charged $7 for these rocks, essentially. i don’t like to waste food but it was inedible. it’s such a shame, auntie anne’s pretzel nuggets and cheese are a must for me, but not while I’m visiting turtle creek. my advice? save your time and money. seriously an upsetting way to spend my last $7. really sad that you can’t cut 5 types of pretzels every hour or two, i don’t see the difficulty. View menu