Phone: +15099332749
Address: 109 W 3rd Ave, 98926, Ellensburg, US, United States
City: Ellensburg
Menu Dishes: 18
Reviews: 1354
Website: http://brixwinebar.org/
"I really liked this restaurant, but after tonight's experience, I won't be returning. Initially, we inquired about the wine prices, and we were told they were on the board. We ordered two salads and a pizza to pair with a nice wine. However, after waiting nearly 45 minutes without receiving our food, our patience wore thin. Other tables were served before us, with some patrons already finished and leaving. Despite our table being ignored while staff chatted among themselves, we paid for our wine and decided to leave. As we got up to go, our server finally brought the salads to our empty table, surprised that we were leaving. We explained we couldn't wait any longer and were opting out of our food order. The staff attempted to justify the delay by saying they had a new cook, yet everyone else in the restaurant had received their meals. Waiting 45 minutes to an hour without any updates from our server is unacceptable, especially given the restaurant's not-so-budget-friendly prices. It was clear that the waitstaff was inexperienced, which falls on the ownership and management. I've had wonderful experiences at this restaurant in the past, so it’s disappointing to have had such a poor experience this time. I hope the owners take this feedback to heart."
All prices are estimates on menu.