Phone: +19043740855
Address: 11031 Old St Augustine Rd, Jacksonville, FL 32257, United States
City: Jacksonville
Menu Dishes: 35
Reviews: 2615
Website: https://burgerking.com/store-locator/store/restaurant_6986
"At one time this was an enjoyable place to grab a whopper! Unfortunately, no longer around 3 PM stood in front counter inside restaurant to dine-in and the manager who was running the drive-thru ignored me for over 10 minutes. Not even a smile or say hello and I’ll be with you as soon as I can, poor customer service. I ordered my food and the onion rings have been sitting in the tray for over 20 minutes that I was waiting at the front counter and waiting to receive my food were very old and cold and obviously have been sitting for a while and I requested new onion rings after I got to my table and tried to eat them. The female manager was very rude and said they were not going to cook a fresh batch of onion rings because they were short of employees which did not make any sense because they’re cooking french fries every few minutes for customers going to the drive-thru. I ate too greasy onion rings cold at that and was stuck with the product which was unacceptable for anybody to eat. The female manager was unprofessional rude, and should not even be in a Manager position. I will not be back to this BK location ever again I find it Unprofessional, disgusting and unclean!!"
Full menu - 35 options
All prices are estimates on menu.
Breakfast Entrees
Ham, Egg Cheese Biscuit
A savory biscuit sandwich with layers of ham, melted cheese, and a freshly cooked egg.
Egg Cheese Croissan'wich
A flaky croissant sandwich filled with creamy egg and melted cheese for a satisfying breakfast option.
Pancakes Sausage Platter
Fluffy pancakes served with savory sausage links for a delightful breakfast.
Breakfast Meals
Sausage Egg Biscuit Meal
Savory sausage, fluffy scrambled eggs, and a freshly baked biscuit, served with a side for a hearty breakfast meal.
Burger
Bacon Cheeseburger
Juicy beef patty topped with crispy bacon, melted cheese, lettuce, tomato, and pickles on a toasted bun.
Double Cheeseburger
Juicy double beef patties with melted cheese, fresh lettuce, tomato, and a toasted bun.
Dessert
Chocolate Shake
Creamy blended chocolate shake topped with whipped cream for a rich, indulgent treat.
Hershey's Sundae Pie
A creamy chocolatey pie with layers of chocolate and vanilla crème topped with chocolate chips and a rich chocolate drizzle.
Burgers
Impossible
Impossible Whopper
A plant-based burger patty with all the classic Whopper toppings, served on a sesame seed bun.
Meals
Main Course
Potatoes
Hash Browns
Crispy, golden-brown shredded potatoes perfect as a savory breakfast side.
Combos
Main Courses
Big Fish Sandwich
A crispy fish fillet topped with lettuce and tartar sauce on a soft bun.
A La Carte
Beef Meals
Beef
Family Bundles
king
The got my order completely wrong. I ordered fries and got a wrap.
Address
Reviews
Carter
Disgusting burnt burger that fell apart as I picked it up. $15 for this.
Slate
The staff were composed entirely on clueless teenagers who clearly were not properly trained.
Jay
Perfectly good BK, but they need workers. If service seems slow, they just need people. Be patient. View menu
Teauna
The fried food consistently tends to be overly greasy, and this location frequently has unpredictable hours, often closing without notice.
Harriette
Cashier literally threw drink to my daughter. Was so rude. We were going out took over 56 minutes to get thru drive. Girl would not get off her phone.
Lori
Hot, fresh lunch and singing staff! Delicious and awesome! Will be back as often as possible! Thank you for a clean dining room and competitive sing-a-long! It was a great, wholesome, and joyful experience! View menu
Sara
This is likely the worst Burger King in all of Jacksonville. I've often wondered how this location has managed to stay open for so long. The sandwiches and wraps are consistently overcooked, and everything is drenched in sauce—without fail. It's honestly quite unappetizing.
Brick
If there were a way to give negative stars, I definitely would. The staff at this establishment show absolutely no regard for food safety, cleanliness, or customer service. One of the employees was even found lying asleep in the dining area. The men's restroom was appalling, with a large hole in the middle of the floor filled with water, and both the toilet and urinal looked like they hadn't been cleaned since Burger King first opened. The entire place had a floor so sticky that I was worried I wouldn't be able to leave. To make matters worse, the food we ordered was cold in the middle, and they were too careless to even toast the buns, making it feel like I was eating a burger on stale brea...
Review
At one time this was an enjoyable place to grab a whopper! Unfortunately, no longer around 3 PM stood in front counter inside restaurant to dine-in and the manager who was running the drive-thru ignored me for over 10 minutes. Not even a smile or say hello and I’ll be with you as soon as I can, poor customer service. I ordered my food and the onion rings have been sitting in the tray for over 20 minutes that I was waiting at the front counter and waiting to receive my food were very old and cold and obviously have been sitting for a while and I requested new onion rings after I got to my table and tried to eat them. The female manager was very rude and said they were not going to cook a fres... View menu
Jacksonville
Jacksonville is known for its coastal vibe, with a culinary scene offering fresh seafood, Southern BBQ, and diverse cuisines. Enjoy shrimp and grits or a "Floribbean" style dish.
Categories
-
Fries Crispy, golden fries seasoned to perfection, offering a delightful crunch with every bite. Perfect as a side or snack, these fries come in various styles, from classic to loaded gourmet options.
-
Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments. View menu
-
Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
-
Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
Amenities
-
Mastercard
