Burger King - Menu

11031 Old St Augustine Rd, Jacksonville, FL 32257, United States

🛍 Fries, Cheese, Burgers, Chicken

3 💬 2615 Reviews
Burger King

Phone: +19043740855

Address: 11031 Old St Augustine Rd, Jacksonville, FL 32257, United States

City: Jacksonville

Menu Dishes: 35

Reviews: 2615

Website: https://burgerking.com/store-locator/store/restaurant_6986

"At one time this was an enjoyable place to grab a whopper! Unfortunately, no longer around 3 PM stood in front counter inside restaurant to dine-in and the manager who was running the drive-thru ignored me for over 10 minutes. Not even a smile or say hello and I’ll be with you as soon as I can, poor customer service. I ordered my food and the onion rings have been sitting in the tray for over 20 minutes that I was waiting at the front counter and waiting to receive my food were very old and cold and obviously have been sitting for a while and I requested new onion rings after I got to my table and tried to eat them. The female manager was very rude and said they were not going to cook a fresh batch of onion rings because they were short of employees which did not make any sense because they’re cooking french fries every few minutes for customers going to the drive-thru. I ate too greasy onion rings cold at that and was stuck with the product which was unacceptable for anybody to eat. The female manager was unprofessional rude, and should not even be in a Manager position. I will not be back to this BK location ever again I find it Unprofessional, disgusting and unclean!!"

Full menu - 35 options

All prices are estimates on menu.

Breakfast Entrees

Breakfast Meals

Burger

Dessert

Burgers

Impossible

Meals

Main Course

Potatoes

Combos

Main Courses

A La Carte

Beef Meals

Beef

Family Bundles

king king

The got my order completely wrong. I ordered fries and got a wrap.

Address

Show Map

Reviews

Carter
Carter

Disgusting burnt burger that fell apart as I picked it up. $15 for this.


Slate
Slate

The staff were composed entirely on clueless teenagers who clearly were not properly trained.


Jay
Jay

Perfectly good BK, but they need workers. If service seems slow, they just need people. Be patient. View menu


Teauna
Teauna

The fried food consistently tends to be overly greasy, and this location frequently has unpredictable hours, often closing without notice.


Harriette
Harriette

Cashier literally threw drink to my daughter. Was so rude. We were going out took over 56 minutes to get thru drive. Girl would not get off her phone.


Lori
Lori

Hot, fresh lunch and singing staff! Delicious and awesome! Will be back as often as possible! Thank you for a clean dining room and competitive sing-a-long! It was a great, wholesome, and joyful experience! View menu


Sara
Sara

This is likely the worst Burger King in all of Jacksonville. I've often wondered how this location has managed to stay open for so long. The sandwiches and wraps are consistently overcooked, and everything is drenched in sauce—without fail. It's honestly quite unappetizing.


Brick
Brick

If there were a way to give negative stars, I definitely would. The staff at this establishment show absolutely no regard for food safety, cleanliness, or customer service. One of the employees was even found lying asleep in the dining area. The men's restroom was appalling, with a large hole in the middle of the floor filled with water, and both the toilet and urinal looked like they hadn't been cleaned since Burger King first opened. The entire place had a floor so sticky that I was worried I wouldn't be able to leave. To make matters worse, the food we ordered was cold in the middle, and they were too careless to even toast the buns, making it feel like I was eating a burger on stale brea...


Review
Review

At one time this was an enjoyable place to grab a whopper! Unfortunately, no longer around 3 PM stood in front counter inside restaurant to dine-in and the manager who was running the drive-thru ignored me for over 10 minutes. Not even a smile or say hello and I’ll be with you as soon as I can, poor customer service. I ordered my food and the onion rings have been sitting in the tray for over 20 minutes that I was waiting at the front counter and waiting to receive my food were very old and cold and obviously have been sitting for a while and I requested new onion rings after I got to my table and tried to eat them. The female manager was very rude and said they were not going to cook a fres... View menu

Jacksonville

Jacksonville

Jacksonville is known for its coastal vibe, with a culinary scene offering fresh seafood, Southern BBQ, and diverse cuisines. Enjoy shrimp and grits or a "Floribbean" style dish.

Categories

  • Fries Crispy, golden fries seasoned to perfection, offering a delightful crunch with every bite. Perfect as a side or snack, these fries come in various styles, from classic to loaded gourmet options.
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments. View menu
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.

Amenities

  • Mastercard

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