"What made matters even more frustrating was the presence of security personnel and an undercover police officer right outside at the time! We waited for at least two hours for the police to arrive. Although the doorman assured us that help was on the way, the police showed up much later and seemed more focused on completing their shift than on addressing our situation. When they finally arrived, they claimed it wasn’t their responsibility. When we inquired with the security staff about the frequency of such break-ins, they insisted that there hadn’t been any issues. However, we later learned that break-ins had occurred just the week before!
This establishment is the absolute worst if you value security. It feels as though they are only interested in getting customers through the door and have no regard for ensuring their safety once inside. To make matters worse, two of us ended up contracting COVID after our visit.
In summary, exercise extreme caution if you decide to visit this place; it’s a gamble you might want to avoid. Parking is particularly risky—try not to park more than four rows back, as you may return to a shattered window. And don’t expect any assistance from security or a call to the authorities if something goes wrong."