Phone: +18009928686
Address: 14455 State Highway 16, Brooks I-95606-9707, United States
City: Brooks
Menu Dishes: 33
Reviews: 351
"We got there and a guy (Hispanic) and girl (african american) were standing there. The guy looked at us and I said hello seating for 2 he looks at girl and walks away. Girl grabs 2 menus lead us to table and leaves no hi, how u doing? nothing. Next our waitress comes tall (latino) girl takes out order. No greeting like hello my name is so and so. Nothing. When I would say thank you no your welcome. Again nothing. There was a lady standing at back against the wall by entry to kitchen and I asked her for bbq sauce she proceeded to walk toward kitchen and tell I'm assuming our waitress loudly they want BBQ sauce and then walked back to the wall she was holding up doing nothing. One guy(white) did pass by and ask us how we were doing. The food is good especially their steak sandwich but the service sucks!. It's like they hate they job and act like your bothering them just being there. They are very rude and no personality. I'm not expecting a song and dance but some form of customer service is appreciated. I really felt like not tipping but still tipped 11 dollars on a 55 dollar bill. By the way it was not busy there was only one other couple eating in restaraunt and the only reason I'm indicating their ethnicity is because I've don't have their names and if management reads this maybe they will know who I'm taking about. This backend on Sunday around 4:15p.m."
All prices are estimates on menu.