Phone: +15415736261
Address: 211 N Broadway Ave, Burns, OR, 97720, 97738, United States
City: Burns
Menu Dishes: 35
Reviews: 861
Website: http://www.thecentralpastime.com
"I just want to share what is probably the rudest behavior from a server/bartender that I have EVER received. The back story: my best friend and I are returning to our respective homes after traveling to see the eclipse. We decided to overnight here in Burns, and I told her about this restaurant and how down to earth and relaxing it was, and that they had good food. We come in and we do get seated, in the lounge, fairly quickly. The server takes a bit of time getting back to us to take our drink/meal order, and, to be fair, they were probably busier than usual for a Sunday evening due to more people traveling for the eclipse and there being so few places to eat in Burns. My friend and I both used to be servers, and we realize the situation, and understand. The server finally takes our order, delivers our beverages and then our salads. Our meal does take, what we consider, to be rather long to be delivered, but it is prepared correctly. The server came by only once to follow up with us. Finally, we finish and wait a good 30 minutes for a check for our meal. We finally got up and went to the bar to pay. We, having been servers, tipped well and left a 25% tip. At no time, to that point, did they ever say anything like we 're sorry for the wait, we 're super busy, or short staffed , or anything like that. We decided to try the Lottery games and I put $20 and won $18.60. Time to cash out for me. I go to the bar, to be cashed out, and the server says, in a snippy voice, rudely, you 'll have to be come back tomorrow. I can 't cash that now. I 'm too busy. and walks away. I will admit, this rubbed me completely the wrong way. Yes, they were busy, but to be so rude about helping me, a customer, was uncalled for. It only takes, at most, one minute to cash someone out with Lottery. She never said anything like I 'll be with you in a few minutes or as soon as I can, please be patient . I would have understood, but no communication and the nasty attitude was wrong. Then, she slams down a placard that, essentially said, that customers come before lottery customers, and that I 'll have to send in to the lottery to collect my winnings. Was I not a customer? She never gave me information on how to do that and walked away. I have never received such nasty service and I, personally, will never go back."
All prices are estimates on menu.