Cheng's Gourmet - Menu

23 South Main Street, Mount Gilead, 43338, United States Of America

🛍 Asian, Chinese, Gourmet, Chicken

3.9 💬 333 Reviews
Cheng's Gourmet

Phone: +14199463888

Address: 23 South Main Street, Mount Gilead, 43338, United States Of America

City: Mount Gilead

Menu Dishes: 35

Reviews: 333

"This was our second visit as new residents of Mt. Gilead, and I can’t say it was a good one. The first time was promising, but this second experience was disappointing. To start, the paper menu had old prices crossed out and new ones handwritten, and the online prices weren’t up to date. It felt unprofessional, but I thought I would give it a chance. When I called to place a carry-out order, the younger guy who answered the phone was dismissive and unhelpful. He was curt and unpleasant, which caught me off guard as I always try to be polite and understanding. I asked if I could have a dish made spicy, and he insisted they don’t do that, even though they had prepared the same dish that way for me before. I then inquired about another dish that is supposed to be spicy and asked if I could have it even spicier. Instead of helping, he argued with me about how I wanted my food prepared. My order was ready in 10 minutes, and I picked it up, only to find that when I got home, the entire order of General Tso’s had spilled all over the bottom of the bag. The egg rolls were soggy, and the packaging was a mess. I had encountered this issue on my first visit, but I had let it slide, thinking it was my fault. The sweet and sour chicken was missing its sauce entirely. After a quick 10-minute drive back, I called to explain that my order had not been packed correctly and was missing the main ingredient for the sweet and sour chicken. The same guy answered and told me the sauce should have been in a small container. I insisted that it was not included and asked if there was anything they could do to make it right, as both my meals were ruined. Instead of being understanding, he told me that I needed to be more careful with my food and that it wasn’t his fault. I tried to argue my point, pointing out the evidence of missing sauce, the bad packaging, and the soggy egg rolls. Reluctantly, he offered to have sweet and sour sauce ready for me, but I simply wanted an apology instead of more hassle. He still refused to acknowledge the mistake, so I told him to forget it. Overall, I am left feeling very unhappy with this whole experience. I wanted to support a local business, but I’ll be looking elsewhere for my Chinese food from now on!"

Full menu - 35 options

All prices are estimates on menu.

Fried Rice

Entrées

Seafood

Chicken

Asian

Lunch Specials

Beef

Snacks (Mon An Choi)

Asian Fusion

Pizza

Value Meals

Soups

Fast Eats

Chicken Dishes

Appetizer

Chow Mein

Mongolian Food

Hot Dishes

Chinese Cuisine

Appetizers

Lo Mein

Pork

Moo Shu Dishes

Special Combination Plates

Mike Mike

Good food, fast friendly service. No dinning in allowed.

Address

Show Map

Reviews

Lori
Lori

Love there egg rolls beef lo and beef chicken teriyaki so why they


Joshua
Joshua

This place is so amazing that I ended up gaining 55 pounds after moving to Mt. Gilead!


carrie
carrie

There was only one person managing everything, but she was very kind. The food was alright, but I probably won't return because I'm not a fan of the yellow fried rice. View menu


Johnny
Johnny

Food is really good, I got Kung Pao chicken and and egg roll. The egg roll was homemade and really good and the Kun Pao was very spicy just how I like it. I will return and try other things for


Tammy
Tammy

I have been getting food from here since the opened quite a few years ago, and it has always been good. It is always steaming hot and full of flavor. The only thing I am not a fan of is their wonton soup. Other than that, it's pretty good.


Clint
Clint

Asian food at a good price. I tried them a few years ago during covid, was not impressed. Went back last week, wow was the food good. The dish I had was nice, spicy, fried rice was like the old days when they put veggies in. I'll be back for another dinner soon. View menu


Matt
Matt

we keep trying, but this last trip will likely be our last. chicken dishes should have chicken in them at the very least. if you like sauce, with celery carrots, maybe a piece of chicken, and if you're lucky, it just might have some flavor. I'm not sure why anyone raves about the Rangoon. It's horrible and very fishy tasting. not a place I would recommend after several attempts that the low quality hasn't improved.


ANGEL
ANGEL

We have eaten take out from them on many occasions. Recently we went there on a Saturday and they weren't open. The sign read, it was due to personnel issues. This seems to be happening more often. They used to be pretty reliable. If you can't count on an establishment to be open, it ceases to be your first thought of an option when you are hungry. They have good food but they maybe should hire some outside help, other than family.


Kimberly
Kimberly

This was our second visit as new residents of Mt. Gilead, and I can’t say it was a good one. The first time was promising, but this second experience was disappointing. To start, the paper menu had old prices crossed out and new ones handwritten, and the online prices weren’t up to date. It felt unprofessional, but I thought I would give it a chance. When I called to place a carry-out order, the younger guy who answered the phone was dismissive and unhelpful. He was curt and unpleasant, which caught me off guard as I always try to be polite and understanding. I asked if I could have a dish made spicy, and he insisted they don’t do that, even though they had prepared the same dish that way f... View menu

Categories

  • Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine.
  • Chinese Savor the rich, authentic flavors of China with our selection of iconic dishes. From savory stir-fries to mouthwatering dim sum, each creation captures the essence of traditional Chinese cuisine, delighting your taste buds with every bite. View menu
  • Gourmet Gourmet: Experience a symphony of flavors with our meticulously crafted dishes, featuring premium ingredients and innovative culinary techniques, designed to delight the most discerning palates. Indulge in an extraordinary dining journey.
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.

Amenities

  • Wifi
  • Delivery
  • menu
  • Carry-out
  • menu
  • Quick Prep

Similar Restaurants