Cold Stone Creamery

Southborough, United States Of America, 01772

🛍 Soup, Cafés, Coffee, American

3.9 💬 1752 Reviews
Cold Stone Creamery

Phone: +15084851150

Address: Southborough, United States Of America, 01772

City: Southborough

Menu Dishes: 35

Reviews: 1752

"I've ordered from this restaurant a couple of times now. The first order was decent, but I found it quite expensive for the amount of ice cream. The medium size had the same amount of ice cream as the small. On the plus side, it was delicious and delivered promptly. However, my second order was much more disappointing. I ordered the coffee lovers flavor without almonds, as I really dislike them. Unfortunately, the ice cream was packed with almonds! I called the Southborough location, and the young woman who answered was very pleasant. She confirmed that I had indeed ordered it without almonds, but when I explained the issue, she fell completely silent. This order cost over $40, and my first order was over $50. When I expressed that it seemed unfair to pay so much for something I don’t like, the only response I got was, “Sorry, there’s nothing I can do about it.” For that reason, I won’t be placing any more orders with Cold Stone! Sincerely, Mick."

Corinne Corinne

Typical cold stone creamery. Unique mixins and interesting flavors

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Reviews

Umair
Umair

Very friendly ice cream artist!! She even offered us the leftover ice cream after our cup was filled. Followed instructions on ingredients to the tee!


Nathan
Nathan

I went to pick someone up and ended up hanging out in a hotboxed car. While that had nothing to do with the restaurant itself, I'm sure their ice cream is delicious!


William
William

Great service and great ice cream. The staff was very accommodating even as we entered right near closing time. They still took time to answer questions and prepare our order View menu


Afaaf
Afaaf

The restaurant does not allow customers to use the restroom and has a misleading sign hanging that claims it's "out of order." The customer service is terrible. I would not recommend this location.


Kristin
Kristin

Great ice cream, great staff, but their sundaes already try to melt over the cups, that are sized slightly too small for the portions, before even leaving the premises. My car remembers the goop that I had to clean up from years past.


Connor
Connor

Terrible experience! I spent $40 on three ice cream dishes, and they barely had any toppings. One of the dishes even came without whipped cream, which you have to pay extra for. I wouldn’t recommend ordering from here. Save your money! View menu


Thais
Thais

The ice cream is delicious, but the service during pick-up was very disappointing. The staff was unhelpful and did not greet customers, and they were also serving people out of order. There's a reason to order ahead, and it's frustrating to still have to wait 15 minutes for your order upon arrival.


Barbara
Barbara

This restaurant is always fantastic, and I will definitely order from them again. However, there were some issues with this particular order. One item had the wrong ice cream flavor, and the other, the apple pie, had peanut butter mixed in as if the scooper had just scooped up peanut butter right before. Still, it's a great place, despite the ordering errors.


Mike
Mike

I've ordered from this restaurant a couple of times now. The first order was decent, but I found it quite expensive for the amount of ice cream. The medium size had the same amount of ice cream as the small. On the plus side, it was delicious and delivered promptly. However, my second order was much more disappointing. I ordered the coffee lovers flavor without almonds, as I really dislike them. Unfortunately, the ice cream was packed with almonds! I called the Southborough location, and the young woman who answered was very pleasant. She confirmed that I had indeed ordered it without almonds, but when I explained the issue, she fell completely silent. This order cost over $40, and my first... View menu

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Takeout
  • Waffles
  • menu
  • Delivery
  • menu
  • Ice Cream

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