Cold Stone Creamery

5718 Calle Real, 93117-2316, Goleta, United States

🛍 Cafés, American, Ice Cream, North American

4.2 💬 1676 Reviews
Cold Stone Creamery

Phone: +18056921598

Address: 5718 Calle Real, 93117-2316, Goleta, United States

City: Goleta

Menu Dishes: 20

Reviews: 1676

"Hopefully the manager(s) read this review. Because Thomas in Goleta is one of the best customer service representatives I've ever met. Everytime we've come in this summer he's been here working hard with a smile on his face! The eating area has beenclean and well stocked with spoons and napkins. He is respectful and kind to our kids. I overheard him saying he was pulling adouble shift today (4th of July) not complaining just explaining why he was solo. What a great guy. I hope he gets the praiseand appreciation he rightfully deserves. He's doing an excellent job. Thanks for working hard Thomas!"

Full menu - 20 options

All prices are estimates on menu.

Dessert

Signature Creations™

Signature Creations

Ready For Pick Up Now Cakes & Novelties

Desserts

Ice Cream*

The Smoothies

Candles

Randy Randy

I ordered the medium size but was given the small size instead.

Address

Show Map

Reviews

Christina
Christina

I really enjoy the ice cream, but I'm disappointed that I never receive the extra mix-ins that I order.


Wally
Wally

Very good. Had blueberry muffin flavor with blueberries and Graham cracker sprinkles in a waffle cone cup. Delicious. Friendly service.


Jordynn
Jordynn

The girl on the phone around 7 pm on 9/26 was very rude. She was laughing and making rude remarks. Not good customer service at all!!!! View menu


Jennifer
Jennifer

Consistently barely out mixins in unfortunately, which makes it feel a lot less worth the money when you’re basically just eating plain ice cream.


Nicky
Nicky

Love there chocolate shakes. Also have a amazing selection of toppings. The Staff is always friendly and welcoming. One of my go to ice cream places in Santa Barbara


Christina
Christina

I always request (and am willing to pay for) extra toppings. I don't understand why I can't get more Reese's, even when I order in person. Other than that, the food is delicious. View menu


Hannah
Hannah

Love coldstone but I ordered from this location for delivery and they got my order wrong. Tried to call to get it fixed and they claimed to not have my order in their system....even though my receipt says the location on it and I gave them the order nameAND number. Nothing. Too expensive to get it wrong and claim innocence, sorry.


Judy
Judy

Ice cream was good, but they are missing an opportunity. They have customers blockaded on the outside so you can't see the ice cream or addons...you can't see them mix the ice cream with the treats...the customer experience is what their business is basedon. I can get the product at the grocery store. The service was marginal. ..had to keep asking for each person's order...nonapkins, no lids, etc. The waiter had someone in the back she wanted to be with. Step up your game! Rearrange something toenhance the customer experience!


Veronica
Veronica

Hopefully the manager(s) read this review. Because Thomas in Goleta is one of the best customer service representatives I've ever met. Everytime we've come in this summer he's been here working hard with a smile on his face! The eating area has beenclean and well stocked with spoons and napkins. He is respectful and kind to our kids. I overheard him saying he was pulling adouble shift today (4th of July) not complaining just explaining why he was solo. What a great guy. I hope he gets the praiseand appreciation he rightfully deserves. He's doing an excellent job. Thanks for working hard Thomas! View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Takeout
  • Delivery
  • menu

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