Cold Stone Creamery

200 M. A. C. Ave, 48823, East Lansing, US, United States

🛍 Cakes, Fast Food, Chocolate, Ice Cream

3.6 💬 1289 Reviews
Cold Stone Creamery

Phone: +15173379550

Address: 200 M. A. C. Ave, 48823, East Lansing, US, United States

City: East Lansing

Menu Dishes: 23

Reviews: 1289

Website: https://www.coldstonecreamery.com/

"I have been there twice within the past 3 weeks and it has been horrible every time. My boyfriend and I thought the employees were having a bad day the first time we went so we left a generous tip. The second time we went were greeted by “the open sign is turned off”. Basically ensuing that we need to get out. We had ordered pick up. I told the employee that, got my order, and left with everyone staring at me like I had done something wrong. I have extreme anxiety so I was completely aside myself. This one girl had an attitude each time and it’s clear she can’t handle the stress of her job. I remember what it was like having a job like that but you never take it out on the customer unless they are absolutely in the wrong."

Giovanna Giovanna

There internet was down so I couldn't buy my ice cream ruined my whole week

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Reviews

Jeramie
Jeramie

very sweet girl works very hard waiting for me. always tap on their cold stone worker!


Jeramie
Jeramie

The small servings were priced at $10 and $11 for just two small scoops, without any special cone. We could have easily bought half a gallon at the supermarket for that price. The staff was friendly, but not outstanding.


Autumn
Autumn

the bathrooms are “out order”. they were “Out of Order” in the last summer. they were “out of order” every time I came here. I will go out here in a limb and say that they do not want the public to use their bathroom and they use it as an excuse. I wouldn't call that a good customer service. View menu


Jamey
Jamey

Love this place, but hate how they got rid of the banana flavored ice cream. Other than that, prices and selection of flavors and toppings are good. The serving size just depends on who scoops as some are more generous than others. Good, friendly service and this place has been clean the times we've visited.


Blanche
Blanche

I really love this place, but I’m not a fan of the banana-flavored ice cream they offer. Aside from that, the prices are reasonable, and there’s a great variety of flavors and toppings to choose from. The portion sizes can vary depending on who serves you, as some are more generous than others. The service is friendly, and I found the place to be clean during my visits.


Dessie
Dessie

I visited Cold Stone on September 17, 2022, and had a disappointing experience. A staff member named Jordan was unprofessional and unhelpful. When I expressed my concerns about their strict no-sample policy, I went ahead and ordered the Oreo Overload ice cream, but it fell flat and didn't meet my expectations. Overall, I am very dissatisfied with my order and experience. View menu


Corbin
Corbin

I was just here and service was extremely slow. I think it's understandable during Covid times but it's one of those things where you have someone who I assume is the manager that doesn't help their staff so things get really backed up. I've been here multiple times and it is usually slow. However, sadly, today was just ridiculous. Additionally, the medium and small size portions I got looked very similar.


Arlie
Arlie

We ordered 2 Everybody’s ice-cream, one for us and the other to take to our friends. But both of them were about 2/3rd's in the box and not full, pictures attached. How can you take a less-than-full box for the host!!! It looks like we eat from it and were bringing remaining leftovers...This happened even before, it was for us, still less than what we paid for, but this was embarrassing!! Why do they do that??? Don't they understand that when they are charging for a full box but only filling 2/3rd's!!This is wrong! Stop cheating customers!


Jamey
Jamey

I have been there twice within the past 3 weeks and it has been horrible every time. My boyfriend and I thought the employees were having a bad day the first time we went so we left a generous tip. The second time we went were greeted by “the open sign is turned off”. Basically ensuing that we need to get out. We had ordered pick up. I told the employee that, got my order, and left with everyone staring at me like I had done something wrong. I have extreme anxiety so I was completely aside myself. This one girl had an attitude each time and it’s clear she can’t handle the stress of her job. I remember what it was like having a job like that but you never take it out on the customer unless th... View menu

Categories

  • Cakes A delightful selection of cakes featuring rich, moist layers and crafted with the finest ingredients. Satisfy your sweet tooth with our variety of decadent flavors and beautifully decorated creations.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors. View menu
  • Chocolate Decadent chocolate treats crafted with rich, high-quality cocoa. Indulge in an array of offerings from silky mousses to molten lava cakes, each designed to captivate your senses and satisfy your sweet cravings.
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.

Amenities

  • Accepts Credit Cards
  • Wheelchair Accessible
  • menu

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