Firehouse Subs - Menu

101 Maple Dr, Martinez I-30907-4273, United States

🛍 Sandwiches, International

4.4 💬 73 Reviews
Firehouse Subs

Phone: +17063647827

Address: 101 Maple Dr, Martinez I-30907-4273, United States

City: Martinez

Menu Dishes: 22

Reviews: 73

Website: http://www.firehousesubs.com

"Edited from 2 stars to 4. We're back to this place twice last month. We were not in this place since my original booking and I must say that customer service has become significantly better! The only reason we're still here is that my son loves the engineering sandwiches, but my husband and I are about it. Customer service is sub par and they are slow. Tonight I came in, only for my son, and after my entrance Micheal was my cash. He was rude while he took my order. There was an old employee who visited, and they were out loud. Then they screwed up another customer order, and the employees argue about the order, and Micheal made a chic comment to the customer say you want to take my place over here? Even if this place is closer and more convenient for me, I will never come back to him. This is not the first time I'm here with rude customer service."

Full menu - 22 options

All prices are estimates on menu.

Eladio Eladio

Great subs are a great price. The regular sized sub can almost be considered 2 meals for most people. Service is fast and polite, even during the busiest of times.

Address

Show Map

Reviews

Joel
Joel

I love the people who work here. They are as friendly and don't treat you like another customer. When I order online, it's always ready when I get there. No complaints about it.


Kevon
Kevon

Felipe was at the register when we came in. He was super friendly and helpful and his happy disposition is contagious! He was the same to the customers after him. He deserves a raise.


Aubrey
Aubrey

I've eaten too often at this place. Either I eat or take off, I never had a bad experience. The food is always good and consistent, the restaurant is always clean, and the staff was always welcoming and pleasant. I will continue to visit this place, whether for a meal or a family night. View menu


Maybelle
Maybelle

I love sub-sandwiches and I dare to say that I like these more than Jimmy John's. They are soft and warm and have a lot of taste. Apart from the sandwiches, this special shop has friendly employees, but there is a machine in the back that is quite loud and makes it difficult to understand them sometimes as a person who cannot understand the language very well without silence. It is also difficult to distinguish the sandwiches even if they have numbers because they are rare, if ever said what is before leaving. Maybe I should ask more. Otherwise it is fast, relatively simple, has a non-intimidating atmosphere, and the sandwiches are beautiful.


Maybelle
Maybelle

They spotted me getting my walker out of the car in the parking lot and one of the staff came outside saying she didn 't catch me early enough. She was actually going to take my order AT MY CAR so I didn 't have to keep walking inside! Once inside, she offered to get my coke, (in the fridge across the other side of the restaurant . Once my order was complete and ready, she gathered everything for me and helped me back to my car with the biggest upbeat smile I 've seem in a while!! Bottom line: the service was ABOVE reproach!! : The food was, of course, Firehouse standard; which is already pretty high on my list of sub shops . Excellent job and KUDOS to THIS team!!! :


Rosalee
Rosalee

Edited from 2 stars to 4. We're back to this place twice last month. We were not in this place since my original booking and I must say that customer service has become significantly better! The only reason we're still here is that my son loves the engineering sandwiches, but my husband and I are about it. Customer service is sub par and they are slow. Tonight I came in, only for my son, and after my entrance Micheal was my cash. He was rude while he took my order. There was an old employee who visited, and they were out loud. Then they screwed up another customer order, and the employees argue about the order, and Micheal made a chic comment to the customer say you want to take my place ove... View menu

Categories

  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.
  • International Explore a world of flavors with our diverse selection of international dishes, crafted to offer a culinary journey across continents, filled with vibrant and authentic tastes from around the globe. View menu

Amenities

  • Takeout
  • Quick Pickup
  • menu
  • Online Ordering
  • menu
  • Refrigerated Drinks

Similar Restaurants

Troy Greek Cuisine

Troy Greek Cuisine

720 Main St, 94553, Martinez, United States

Menu • Meat • Cafés • Greek • Vegan


"It saddens me to leave a review with so few stars. HISTORY I have eaten at all the TROY GREEK locations simply because of the quality, value and service. ALAMEDA was my 1st favorite hands down. No frills, efficient, simple, great quality food prepared by super efficient friendly people. MARTINEZ LOCATION I love the idea of a legit restaurant for TROY but this location needs help. FOOD 2 Troy salads, 1 with chicken, 1 with beef and their drink special Negroni. Salad arrived DRENCHED in dressing covered in a large amount of nicely cook but OVERLY SALTED CHICKEN, beef was perfect. After 2 bites of chicken, I moved all of it to one side and ate the salad. I didn 't send it back cuz I was hungry. The DRINK didn 't arrive until half way thru the meal because she 's a little backed up. (The restaurant wasn 't busy at all Monday night in downtown Martinez)!AMBIANCE OK this place is showing its age. The bar has peeling faux wood paper (or something that needs looking after) the walls replete with chipped paint and scrapes and it 's generally feels aged. There 's various pictures scattered in the wall from the old country which gives it a kind of cool authentic vibe if it weren 't for the lousy R B music blaring Boyz ll Men or Ginuwine all the while competing with music from the kitchen. When will restaurants realize the music lighting play a huge part in the ambiance of the experience for their patrons?SERVICE our waitperson was friendly, checking in frequently. Although neglecting to get the cocktails to us (the highest price margin in the restaurant to the customer) was a mistake. SUMMARY I think I 'll give TROY a break and let them catch up with some of the other places in town. I 'm sad cause this was truly a star. I have high hopes for their return to glory."