Phone: +15125049443,+15122687400
Address: 5695 Kyle Pkwy Ste 110, 78640, Kyle, US, 78640-6305, United States
City: Kyle
Menu Dishes: 35
Reviews: 467
Website: https://www.firehousesubs.com/locations/tx/kyle-village
"If I could, I would give this restaurant zero stars. I placed my order at 1:04pm and was told it would be ready in 10 minutes. However, I didn't receive my sandwich until 1:23pm, and my soup was missing. I was then told it would take an additional 3 minutes for my small cup of potato soup. During my visit, there were 8 other customers waiting impatiently for their food. The reason for the delay was one customer who had ordered a large amount of sandwiches, sides, and drinks, causing the staff to prioritize their order over others. After this customer left, another customer complained that she had waited for an hour to receive her food. When she walked out, the staff commented that she should have expected slow service during lunch time. Meanwhile, a family behind me received their food, but the wife/mother realized her sandwich was missing ingredients she had requested. The staff member argued with her and asked for a receipt, causing embarrassment for the customer. The soup was bland, the sandwich was mediocre, and the restaurant was dirty. Overall, my $14 lunch was not worth $5."
All prices are estimates on menu.