Phone: +18658166600
Address: 149 Kelsey Ln, 37772-6441, Lenoir City, United States
City: Lenoir City
Menu Dishes: 31
Reviews: 1849
Website: https://www.firehousesubs.com/locations/tn/lenoir-city
"I might have found one of the top 3 worst restaurant in Lenoir city, this little Ceasars pizza or the local Wendy's (before the new location). I have placed an order for a large Pastrami base and a cookie. I put the order at 3:45. There was a customer when I arrived at 15:55. The manager (center with long black hair) behind the counter spoke to their employees about an order that appears instead of making food. I counted 3 employees at the time, with 3 more coming to work at 4:00. I finally restored my sandwich without communication about my order at 4:11. The manager did not lead any employees. Looks like a very lax place. No urgency. The lady (manager) made our sandwiches wearing gloves, but had no hair net or hat on and has very long hair probably about 3 to 4 feet long. I will not return to this facility. If you charge me $13 for a subsized sandwich if I can buy a far superior, with a clean environment and friendly staff in Publix or many other places than you should at least fix these issues. It shouldn't take 20 minutes to get a sandwich. Update: I have my sandwich (pastrami) it was excellent. While the sandwich was very good, it's not worth it. My 2-star rating is on the foundation and administration itself, the customer experience. Not on the taste and quality of the sandwich itself. I also had a sugar cookie and that was very good. I would recommend Firehouse Subs in another place only not in the city lenoir."
All prices are estimates on menu.