Firehouse Subs Westchase

10916 Westheimer Rd, 77042, Houston, US, United States

🛍 Casual, Catering, American, Fast Food

3.9 💬 1732 Reviews
Firehouse Subs Westchase

Phone: +17132667827

Address: 10916 Westheimer Rd, 77042, Houston, US, United States

City: Houston

Menu Dishes: 35

Reviews: 1732

Website: https://www.firehousesubs.com/locations/tx/westchase

"Wow! Talk about lousy service!!! Called to place an order for pick up and was placed on hold for 10 mins,while I could hear the employees laughing and joking!!! When I called back they kept hanging up the phone!!! It's sad this place has workers like that!!! I will take my business elsewhere from now on! ?"

Full menu - 35 options

All prices are estimates on menu.

Salads

Hot Specialty Subs

Sandwiches

Dessert

Build Your Own Sub

Grinders & Wraps

Salad

Side Dishes

Most Popular

Sides

Kids Menu

Kid's Combo

Hot Subs

Kids' Combo

Signature Subs

Cold Subs

Kids Combos

Medium Specialty Subs

Boar's Head Cold Sandwiches

Hot Subs & Soups

Santino Santino

So slow... I mean it took 20mins to get my sandwich.

Address

Show Map

Reviews

Bianca
Bianca

So slow.... I mean, it took 20 minutes to get my sandwich.


Lilian
Lilian

Great sandwiches, good service, fair price! The staff was very courteous. Will definitely eat there again.


Bianca
Bianca

I order from this place all the time. Although the sandwiches are delicious, the customer service is horrible. View menu


Amos
Amos

I wish it was cleaner. I wish the employees wear masks. The sandwich was decent. I probably wouldn't return to this place. But I had better experiences in other places.


Olaf
Olaf

I often visit here. The sandwiches are good and the customer service was great. The restaurant was very clean and tidy. The staff was very friendly and seemed very good to work together.


Маргарита
Маргарита

I visit here often. The sandwiches are good and the customer service was great. The restaurant was very clean and orderly. The staff was very friendly and appeared to work really well together. View menu


Bianca
Bianca

Nice place to eat. Ordered a hero sub was given something else which i did not even know was in the menu cos i always get the hero sub. And the guy taking order took the wrong order and was so rude and saucy. Was really upset cos i drove all the way to get my favorite.


Dale
Dale

Wow! Talk about lousy service!!! Called to place an order for pickup and was commissioned for 10 minutes while I could laugh and hear the staff joking!!! When I called back, they put the phone on!!! It is sad that this place has so workers!!! I'm gonna take my business from now on.


Shanie
Shanie

Wow! Talk about lousy service!!! Called to place an order for pick up and was placed on hold for 10 mins,while I could hear the employees laughing and joking!!! When I called back they kept hanging up the phone!!! It's sad this place has workers like that!!! I will take my business elsewhere from now on! ? View menu

Houston

Houston

Houston, USA, is a vibrant city known for its diverse culture and cuisine, featuring Tex-Mex, barbecue, and seafood. The city's culinary scene reflects its rich blend of Southern and international influences.

Categories

  • Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing.
  • Catering Catering services offering a diverse range of delicious and beautifully presented dishes, perfect for any event or gathering. Our menu combines creativity with quality ingredients to delight your guests. View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Takeout
  • Delivery
  • menu
  • Television
  • menu
  • Outdoor Seating

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"Food good. Location good. Service good. BUT, the hidden charges REALLY ruined an otherwise nice experience. Example: HH menu lists Martinis as a $3 upcharge to the $7 base charge. Fair enough. Bombay is a listed alcohol; requested. When the bill was returned I was charged for a Bombay Sapphire which is not on the HH list. Charge? $11 $3. I asked for Bombay, not Bombay Sapphire. Waiter: Oh, let me look into that. AND, by the way Blue Cheese olives? Extra $1. REALLY? I 've NEVER paid extra for BC olives ANYWHERE. AND the confusing menus that a dish as including an extra sauce, [and I don 't recall the exact language but it made it seem that an additional items could be selected as well. Oops, there goes an extra $10.95. AND, the waiter recommending a twice-baked potato. Bah, boom, another $5.95. [which in fairness is disclosed on the menu in a different location, but waiter made it sound as if it was a no-charge option on the surf and turf. AND the split plate charge which I don 't think was disclosed on the menu. Ding, ding, extra $3.00. Was this a waiter, who was overly up-selling or restaurant deception? Don 't know. As I said, the food WAS good. AND, the ambience [at least in the bar area, stay away of the hotel-ballroom-like main dining area was nice. Just beware the nickel and dime charges that the waiter won 't be disclosing to you."