Fu Leen Palace - Menu

15525 Warwick Blvd, Newport News, United States

🛍 Tea, Casual, Chicken, American

3 💬 42 Reviews

Phone: +17578880260

Address: 15525 Warwick Blvd, Newport News, United States

City: Newport News

Menu Dishes: 35

Reviews: 42

"When I called back, I politely explained how unkind that was, but she continued to be disrespectful and refused to listen. She kept saying that if I didn’t like the food, I should contact someone else. I never said I didn’t like it; I simply wanted the food I ordered and paid for. I will never order from here again. How do they expect to stay in business when they treat loyal customers this way? At the end of the day, it’s just food, but it’s important to treat people with respect. This woman wasn't even willing to send me a new meal; she brushed it off, claiming it had just "slipped" in. But it wasn’t just one big piece—it was mixed throughout the dish. I haven’t eaten chicken in over a decade, and now I might need to go to the hospital because of this. I wouldn’t recommend trying food from this establishment. How can you support a place that shows such unkindness and disrespect to its customers? I’ll be praying for that woman, hoping she finds peace because her handling of our situation was disgraceful. I honestly wish I had recorded our conversation; she was so unpleasant that it would save someone else from the hassle. As for the response to my review from the “owner,” don’t try to pretend everything is fine now. Your attitude toward me was anything but nice, and you didn’t mention the delivery driver or how busy he was. You were simply rude. I paid for delivery and expected my order to be correct. I shouldn’t have to drive to fix a mistake on their part. There was not just one piece of chicken; there were several small pieces hidden in the rice. That large piece was easy to capture, but the other bits blended in. May God bless you. I’m done with this situation, but please don’t add lying to your other issues."

Full menu - 35 options

All prices are estimates on menu.

Entrées

Lo Mein

Soups

Mei Fun (Rice Noodle)

Chicken

Beef

Appetizer

Asian

Various

Fried Rice

Shrimp

Chef's Specialties

Lunch Specials

Fried Noodles

Mongolian Food

Specialties

Chinese Mei Fun

Uncategorized

Starters

Entree

Yanni Yanni

I ordered sesame chicken (large and Chinese doughnuts. Good price and the portions were huge. At least for 3 people. Nice customer service.

Address

Show Map

Reviews

cynethia
cynethia

I ordered delivery a couple times. Food was ok. Rice taste weird. When I went into the restaurant for the first time. I was greeted with “what’s your order?” Customer service is 0. Now that I’ve seen inside of restaurant I will not be back.


Nicola
Nicola

I love Fu Leen Palace. It is one of the best Chinese food restaurants in Hampton Roads, Virginia. My food is always fresh. I have never gotten a cold dish. The delivery drivers are friendly, and my food always comes on time. My favorite thing to get is the house special pancit.


Omer
Omer

Great food and friendly service! The crab rangoon was fantastic and cooked just right. The sweet and sour dish was delicious, and the chicken and beef lo mein was excellent as well. I also tried the cashew shrimp; the only thing I missed was the bamboo shoots, but the sauce was tasty overall. View menu


Tara
Tara

The delivery was fast and my food was hot and freshly made. I ordered the pound of steamed shrimp and Scallops in garlic sauce. The steamed shrimp had a nice cajun seasoning and were large, tender and not overcooked. The garlic sauce was not quit spicy enough, but that's what sambal oelek or hot oil is for.


Elyse
Elyse

I don't know what these other reviewers are saying about the customer service and delivery drivers. My experience has been the complete opposite. I have ordered multiple times from this place: delivery, in person, and for pick up, and in every case the food was fresh, made to order, and tasted delicious. This is my go-to spot for Chinese food since I've moved here and they have always made great meals for me. I regularly eat here and they have not messed up an order yet.


Mary
Mary

Food is good but for 5 years now we order extra meat with our meals and the extra does not fit in the combo plate container so they put it in a circular plastic container which is fine but this time we ordered $4 extra shrimp and they didn't send it and the owner herself refused to bring the meat she didn't give us. Called us liars and talked ugly and we're the ones who got robbed for $10 when we spent $41 in food. She was rude and didn't care at all that we payed for food and didn't get it. What a joke . The food isn't good enough to be called liars and she could careless that we were unhappy. She said oh well bye. View menu


Autumn
Autumn

The restaurant worker is extremely rude, they had tripping hazards throughout the restaurant. They have a kid's bike inside the restaurant near the kitchen which is beyond unsanitary especially since the bike is dirty and even if it's ridden inside where there is foot traffic or outside, any bikes inside the restaurant where it is visible especially near the kitchen is not where it belongs. They should have left it near the front door or in the back of the restaurant where it is not visible or anywhere near the kitchen. They have kids' toys all over the floors near the open dining areas. They have the majority of the restaurant blocked off but they have open seating near the kid's toys all o...


Dawn
Dawn

I love discovering new places to eat so when I got a flyer for Fu Leen Palace in the mail I was stoked to try them out. I ordered the lunch special on their website. For $7.50 you get an entree (extra charge noodles and other sides) and an egg roll or a soda. I went with bourbon chicken w/white rice and egg roll. Since there is a $15 minimum for delivery, I added a soda and crab rangoon. The website was easy to navigate. The only real issue is that I didn't see what soda they offered. No biggie. There was an option to leave note so I just listed what I wanted. Food was delivered about when they said it would be. I ate about 3 of the rangoon. I scooped some of my chicken and rice into another...


Sherrel
Sherrel

When I called back, I politely explained how unkind that was, but she continued to be disrespectful and refused to listen. She kept saying that if I didn’t like the food, I should contact someone else. I never said I didn’t like it; I simply wanted the food I ordered and paid for. I will never order from here again. How do they expect to stay in business when they treat loyal customers this way? At the end of the day, it’s just food, but it’s important to treat people with respect. This woman wasn't even willing to send me a new meal; she brushed it off, claiming it had just "slipped" in. But it wasn’t just one big piece—it was mixed throughout the dish. I haven’t eaten chicken in over a de... View menu

Newport News

Newport News

Newport News, part of Virginia’s Hampton Roads, offers Southern-style dining with seafood like crab cakes and oysters, along with country ham and colonial-inspired dishes.

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing. View menu
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Credit
  • Takeout
  • menu
  • Television
  • menu
  • Reservations

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