"I had a disappointing experience at this restaurant due to the service. It felt as if I was invisible; no one acknowledged my presence. I ended up paying for my meal but never received it, so I decided to leave. I then went to the restaurant next door, where I encountered fantastic service and friendly staff. The manager there mentioned that it seemed like I had a few drinks, which was understandable given the hot weather, but it didn't warrant being ignored. My time at the next door restaurant was wonderful – the service was excellent and the atmosphere was inviting. I have nothing but positive things to say about that place, and my whole family enjoys dining there regularly. Unfortunately, the Italian restaurant needs to improve its customer service, as taking care of patrons is essential. Enjoy, and God bless! Goodbye!"