Phone: +15408691600
Address: 640 Warrior Dr, 22655, Stephens City, United States
City: Stephens City
Menu Dishes: 18
Reviews: 980
"This incident occurred on 05/19/20. I gave this serious thought for over three months before I decided to create a post to elaborate on my frustrating experience. At the encouragement of family and friends, and a couple of individuals and couples which have also encountered a not so great experience at this same restaurant, but for reasons other than my experience, here goes... I 've been frequenting this restaurant since its opening over 15 years ago. The owners, employees and [some] managers know me well and have mentioned to me on more than one occasion how kind and polite I have always been. This was even said to me in the mid morning of 5/23/2023, by the manager on duty, and who had frequently served me when having lunch at this restaurant. As a note, I have always been a very generous tipper at least 35% because I was fond of the employees and the service they consistently provided to me during my visits. My visits to Italian Delight was sometimes once or twice a week or five or six times a month. On this day in question, I arrived and was seated a few moments after 1:00 pm. As I was about to be seated, an individual two booths down from me, which had two children with her, one of her elementary aged children became screaming to the top of his lungs. Not yelling. Not playing. Not laughing. Not crying. S C R E A M I N G!!! I thought to myself, whew, I sure hope this doesn 't continue . There were several outbursts over the next fifteen or so moments until my meal finally arrived. I tried to focus on reading news and answering e mails on my phone. Couldn 't focus. Tried thinking about weekend plans. Couldn 't think. I physically stood up and looked at the mother with the screaming child, glanced over to the counter and shook my head in frustration at the manager and two employees. One employee looked at me and also shook their head in frustration. I sat back down, foolishly thinking the manager would address the situation, but to no avail. The manager and an employee were talking amongst themselves and did absolutely nothing. As I began eating the second half of my sandwich another wave of screaming began from this same child. The screaming was ringing in my ears and I was so shaken up that I couldn 't hold the sandwich in my hands. I glanced at the manager, who was still oblivious to the uncomfortable atmosphere being created in this small restaurant by ONE child and their unassuming parent. I stood up and only spoke loud enough to be heard by the parent and politely but firmly said, Ma 'am, would you PLEASE control your child? ! Her first words were, I KNOW you 're not talking to me! This is a public restaurant and we have every right to be here. By this time the manager finally got involved, only to insist I sit down or take my lunch to go. The manager then stated, This family are regulars here and you need to sit down . I then stated that, I, too, am a regular, and been frequenting this restaurant since it first opened its doors. The manager continued to insist I sit down or leave. I did as she ordered. As mentioned above, I spoke with a manager on 5/23, who was not present on my previous visit on 5/19. Despite knowing me, my personality and attitude for over 15 years, and commenting to me how, this was so out of character for you, Steve , and, no one believed this was you, Steve, until they saw you on surveillance cameras. I suggested that this should be proof of how out of hand the situation had gotten on 5/19. Finally, I was reprimanded and told I was wrong for speaking up and should have told the manager. Obviously, the manager was not interested in addressing the situation and then humiliated me when I stood up to address it. I re iterated that had the manager done their job, nothing would have escalated. No one offered me an apology for NOT doing their job. I thought for sure one of the owners would want to speak with me, but obviously I was wrong. Obviously, my comfort and loyal patronage meant nothing. Bottom line, it 's all about . Kindness, respect and loyalty means nothing."
Full menu - 18 options
All prices are estimates on menu.
Entrées
Onion Rings
Crispy, golden-brown onion rings, lightly seasoned and perfectly fried for a crunchy bite.
Fried Pickles
Crispy battered pickles fried to golden perfection, served with a tangy dipping sauce.
Buffalo Wings
Spicy, tangy chicken wings, served with celery sticks and blue cheese or ranch dressing for dipping.
Jalapeno Poppers
Spicy jalapeños stuffed with creamy cheese, breaded, and fried to golden perfection for a zesty, crunchy appetizer delight.
Chicken
Boneless Wings
Crispy boneless chicken wings tossed in your choice of savory sauces.
Grilled Chicken
Juicy grilled chicken seasoned to perfection, served hot and tender.
Buffalo Chicken
Spicy fried chicken tossed in buffalo sauce, served with celery sticks and blue cheese dressing.
Chicken Parmesan
A classic Italian dish with breaded chicken breast, marinara sauce, and melted mozzarella cheese, served over pasta.
Sandwiches
Philly Steak
Philly Steak: Juicy grilled beef, sautéed onions, and melted cheese on a toasted hoagie roll. Savory and classic delight!
Pulled Pork Sandwich
Tender pulled pork served on a soft bun with tangy BBQ sauce and crunchy coleslaw.
Gyros
Gyros menu
A traditional Greek dish with seasoned meat, fresh vegetables, and tangy tzatziki sauce, all wrapped in warm pita bread.
Calzone
Calzone
A folded pizza filled with cheese, tomato sauce, and a variety of meats or vegetables, baked until golden.
Main Courses
Steaks
Steak Salad
Grilled steak slices on a bed of mixed greens with cherry tomatoes, red onions, and a balsamic vinaigrette drizzle.
Fried Potatoes
Cheese Fries
Golden fries topped with melted cheese, perfect for a savory and indulgent snack.
Sides
Garlic Knots
Soft, warm dough knots infused with garlic and herbs, served with marinara dipping sauce.
Pizza
Salads
Antipasto Salad
A vibrant mix of fresh greens, cured meats, cheeses, olives, and Italian dressing.
Holly
Love going here. The staff is always very nice and helpful.
Address
Reviews
Chris
Clean resturant,great friendly serviceAnd really good food. Never had a bad experience.
Willie
Great food products at great prices with excellent customer service. The atmosphere was cozy.
Dan
Italian delight has been my go to restaurant for delivery. Food is excellent, portions are more than adequate, very flavorful. Really going to miss them when I move View menu
Angell
Great casual spot. Portions were HUGE. Very large menu. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Large Pizza with 2 Toppings
Danial
Pizza was your regular NY slice floppy crust was ehh...southwest egg rolls were the same as any other restaurant around the area and the cheese steak was delicious should make your own in house ranch Ken's is trash...
Fujiboo
been ordering from this place monthly for years, ever since i was a kid. always a hit, never a miss. never been inside, but ordering out has always been a treat. their steak subs are especially delicious Service: Delivery Meal type: Dinner Price per person: $20–30 Food: 5 View menu
Michael
This restaurant has a classic small-town diner vibe. The food I tried was surprisingly delicious. The Italian hoagie was one of the best I've had in a long time. My child absolutely adored the BBQ pulled pork sandwich, so much so that he ordered a second one after finishing the first. This is a big deal considering how picky of an eater he is. I highly recommend this place for families with children. The staff is very friendly and accommodating towards kids.
Karmakub
I have been a customer ordering 4 to 6 times a week since befor covid. The food is usually always great but i have to say the last 2 pizzas a Hawaiin pizza and a Margahrita pizza have showed up where the centers of the pie is soopy, wet, and when you try to pick up the slice every thing slids right off. So i called tonight and the female who identified herself as the manager says I believe the Margharita pizza comes like that... NO IT DOESNT! So even the Hawiian pizza everything slid off also Guess that comes like that also... So for such a flip answer she gave me i will no longer order 4+ times a week.. I wont be ordering at all You have lost a loyal customer who always raved about your foo...
Steve
This incident occurred on 05/19/20. I gave this serious thought for over three months before I decided to create a post to elaborate on my frustrating experience. At the encouragement of family and friends, and a couple of individuals and couples which have also encountered a not so great experience at this same restaurant, but for reasons other than my experience, here goes... I 've been frequenting this restaurant since its opening over 15 years ago. The owners, employees and [some] managers know me well and have mentioned to me on more than one occasion how kind and polite I have always been. This was even said to me in the mid morning of 5/23/2023, by the manager on duty, and who had fre... View menu
Categories
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
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Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing. View menu
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Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
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Delivery Services Enjoy our delicious dishes delivered straight to your doorstep! Fast, convenient, and packed with the flavors you love. Order now and savor your meal in the comfort of your home or office.
Amenities
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Wifi
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Takeout
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Delivery
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Television
