"I was on my way to grocery shop at Shop n Save, so I stopped at Jimmy John's to grab sandwiches since it was right next door. My sandwich was made wrong, but I let it go because I don't care. I was just hungry. I took one bite and pulled a blond/gray hair out of my mouth. There was only one blond lady there. I'm a brunette. I walked up and showed them, saying, "This isn't mine!" They snatched my sandwich, asked me what I had, remade it, handed it back and said, "Here you go..." The sandwich was still made wrong. They didn't offer my money back (my order was $9) and didn't even apologize. There were several customers in there, and I could've and should've made a way bigger deal. It sucks because I like the sandwiches, but I won't be back. I've never had bad service until today. They're rude, and they don't know the menu. Food: 3 Service: 1 Atmosphere: 2"